Tag: fact checking

  • The Rise of AI Chatbots for News: Why Some Users Prefer AI News

    The Rise of AI Chatbots for News: Why Some Users Prefer AI News

    Understanding AI Chatbots for News

    The first subject we associate with AI chatbots might be work productivity, web search, product reviews, or topic research. Or maybe we’re creating an image, video, or post. But we probably don’t think about AI chatbots for news. In fact, a significant portion of users already use AI chatbots for news and those numbers are bound to grow.

    Below we look at the article “Emerging uses of AI chatbots for news and what it means for journalism” by Dr. Amy Ross Arguedas from the Reuters Institute Digital News Report 2026. The piece discusses the rise of standalone generative AI chatbots for news, like ChatGPT and Google Gemini. It explains how a growing subset of the public accesses and engages with news and how this is a fundamental shift in news consumption.

    Here are some of the article’s key findings: 

    Rising Adoption and Demographics 

    While publishers have primarily focused on using AI to produce content, consumers are increasingly using AI chatbots directly to get their news.

    • General AI Growth: Weekly use of generative AI tools across six major markets grew from 18% in 2024 to 34% in 2025 (“Generative AI and news report 2025”).
    • AI for News: Global weekly use of AI chatbots specifically for news has increased from 7% to 10% since last year. However, this usage constitutes a complementary source of news, as only 1% of respondents report that AI is their main source of news.
    • Age and Adoption: Uptake is largely driven by younger audiences. 17% of 18–24-year-olds use chatbots for news, which is more than three times higher than the 55+ age group (5%). The fastest growth was seen among 25–34-year-olds, growing 4% from last year to 15%.
    • User Engagement: AI news consumption is highest among intensive “news lovers” (18% of those who consume news 10+ times a day use AI, compared to 7% of those who check the news once a day) and those on political extremes (16% of the “very left-wing” and 15% of the “very right-wing”).

    The Role of Trust 

    A major factor in whether people use AI chatbots for news is whether they trust the technology, which yields a stark contrast between users and non-users:

    • Overall Trust: Amidst already low general trust in news (37%), only 20% of the global general population trusts news generated by AI chatbots.
    • The Familiarity Gap: However, 44% of active AI chatbot users express trust in the news they receive from the technology, compared to just 17% of non-users.
    • Trust vs. Usage Correlation: There is a remarkably strong relationship (R² = 0.81) between trusting AI chatbots and using them for news at the market level. This correlation is much tighter than the relationship between trust and usage of social media for news (R² = 0.49).

    How and Why People Use AI for News

    Consumers are moving beyond traditional news consumption, utilizing AI to interact with, evaluate, and simplify the news.

    • Top AI News Uses: Among those who use AI chatbots for news, the most common activities are
      • Asking follow-up questions about a news story (42%)
      • Asking for the latest news (35%)
      • Summarizing stories (34%)
      • Evaluating a news source (33%)
      • Making a news story easier to understand (30%)
    • Geographic Variations: Asking follow-up questions is the primary use in 33 of the 45 surveyed markets. However, in Asian markets like Taiwan, simply “getting the news” is the primary use, whereas users in Canada and the UK favor “summarization.”
    • Key Motivations: When asked why they turn to AI for news, the top motivation is wanting more depth or explanation (42%). Other significant motivations include the belief that AI is faster than other news sources (39%), its ability to summarize complicated stories (36%), the confidence that it will answer any question (35%), and its ability to compile stories from multiple news outlets into a single response (35%).

    Conclusions

    The data from the “Emerging uses…” article suggests a number of interesting conclusions. First is the familiarity gap which illustrates that once people start using AI for news, they tend to trust it more.

    As trust in AI grows, it’s reasonable to expect use of AI chatbots for news to grow as well. Adoption might stall if there’s a financial crisis in the AI sector, for example. But as long as advancements in LLM reasoning continue, models’ accuracy should steadily improve and hallucinations should decrease. Overall then, accuracy increases over time and this should contribute to user trust and increased use of AI chatbots for news. 🟩

    Featured image by Japanexperterna.se via Wikimedia Commons. Article image by AHollender via Wikimedia Commons. Article opinions are those of the author and do not necessarily reflect the views of CivicHaven.

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  • Truth vs. Misinformation: What spreads more?

    Truth vs. Misinformation: What spreads more?

    Today we take a look at a new study on how truths and misinformation are received by the public: 

    “Truth Over Falsehood: Experimental Evidence on What Persuades and Spreads”, published in the Journal of Personality and Social Psychology, 2026.1 

    Study Summary

    The study investigates a classic philosophical debate: whether truth naturally triumphs over falsehood in a “marketplace of ideas,” as John Milton explored (e.g. “A Letter Concerning Toleration”), or whether the rapid spread of online misinformation suggests the opposite.

    To test this, the researchers conducted four experiments with 4,607 participants, comparing messages generated by both humans and Large Language Models (LLMs). The experiments were performed in a controlled environment designed to eliminate the confounding effects of social media algorithms and bot amplification.

    Key Findings

    • Superiority of Truth: Messages intended to be truthful were consistently more persuasive and more likely to be shared than messages designed to be false.
    • Drivers of Persuasion: Perceived truthfulness was the primary factor that made a message persuasive.
    • Drivers of Sharing: While truth mattered, positive emotion and social engagement had a bigger influence over the decision to share a message. This indicates that social connection is a priority when sharing information.
    • The Competitive Edge: The authors conclude that truth holds an inherent advantage in a controlled marketplace of ideas wherein external technological manipulations are removed.

    Main Takeaways

    The study contextualizes these findings within modern information environments and classic psychological theory.

    1. Reclaiming the “Marketplace of Ideas”

    The authors argue that their results provide experimental support for the Miltonian ideal. When human psychology is the primary filter—undisturbed by algorithmic biases—truthful information tends to outperform misinformation in both its ability to change minds and its likelihood of being passed on. This suggests that misinformation may be a symptom of current platform designs rather than an inherent human preference for falsehood.

    2. Persuasion vs. Transmission

    A helpful insight in the discussion is the divergence between why we believe something and why we share it:

    • Epistemic vs. Social Goals: People use truth as their primary metric when deciding what to believe (an epistemic goal).
    • Social Connection: However, when sharing information, people prioritize social connection. Messages that evoke positive emotions or facilitate social bonding are shared more frequently. This is even the case when their truth value is misleading or slightly lower than factual.

      The authors explain, “while people tend to prioritize the truth as a default, they are willing to sacrifice it to some extent for the sake of creating more engaging messages, as per the phrase ‘never let the truth get in the way of a good story.’”

    3. Humans vs. AI

    The study found that these patterns held true whether humans or LLMs (like GPT-3.5) wrote the messages. This suggests that the “signatures” of truth and persuasion are robust enough that AI can replicate them. Further, humans respond to those signals in a similar way regardless of whether the source is human or AI.

    4. Limitations and Future Directions

    • Controlled vs. Real-World: The authors acknowledge that their experiments prioritized “internal validity” (control) over “ecological validity” (real-world complexity). They warn that in the real world, other factors affect how messages are received including the communication channel, information frequency, perceived consensus, and audience characteristics, particularly their political identity.
    • The Role of Algorithms: The discussion emphasizes that while truth tends to be preferred in their experiments, the real-world dominance of misinformation likely stems from social media preferences. This means the algorithms prioritize high-arousal, often divisive content, which may inadvertently suppress the advantages of truthful messages.

    Final Thoughts

    The “Truth Over Falsehood” study provides a hopeful counterpoint to the idea that humans are post-truth. It suggests that we are actually quite good at identifying and being moved by the truth, provided that the systems we use to communicate aren’t actively tilted to favor the spectacular or the false. 🟩

    1. Fay, N., Ransom, K. J., Walker, B., Howe, P. D. L., Perfors, A., & Kashima, Y. (2026). Truth over falsehood: Experimental evidence on what persuades and spreads. Journal of Personality and Social Psychology, 130(4), 684–700. https://doi.org/10.1037/pspa0000467 ↩︎

    Images: AI-assisted, Louis Caravella x Gemini.

    Article opinions are those of the author and do not necessarily reflect the views of CivicHaven.

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  • How We’re Being Manipulated Online (and How to Fight Back)

    How We’re Being Manipulated Online (and How to Fight Back)

    Denmark’s 3-step method

    If you’re reading this, you probably think of yourself as a savvy digital citizen. Most of us can spot the more obvious online scams and misinformation. But what if the manipulation isn’t coming from a clumsy scammer, but rather from sophisticated actors trying to change how you see the world?

    Earlier today, the Danish Agency for Social Security launched a campaign called “Who shapes your opinions?” It’s a fascinating breakdown of how foreign powers utilize misinformation campaigns to leverage our own psychology against us. It’s not just about “fake news” but about a deeper understanding of human nature and communication. 

    Many nations, including large countries such as Russia and China, have state-operated media or heavily regulated media. And we’re currently witnessing a media blackout or near blackout in Iran, for example.

    While the Danish campaign’s press release does not mention the United States by name, the effort is easily seen as a response to the U.S. government in particular. Efforts by Washington to annex Greenland, a Danish territory, have been met with concern in Denmark and the NATO countries generally. 

    “Protect yourself and our democracy by being critical of what you read and hear. The harder you are to manipulate, the stronger we are.”

    Danish Agency for Social Security

    So here are some of the most eye-opening highlights from the Danish government’s guide. 

    1. Emotional Hijacking

    Have you ever seen a headline that made your blood boil or left you feeling deeply anxious? That’s not an accident. One of the primary tools of manipulation is the emotional hook. 

    Misinformation feeds off high-arousal emotions like anger, fear, and indignation. When we are emotional, our brain logic can take a backseat to our emotions, making us much more likely to hit share without checking the facts.

    Since social media algorithms are designed to reward engagement, the more provocative a story is, the farther it generally spreads. If a post makes you want to scream or cry, that’s your signal to slow down and evaluate what you’re consuming.

    In addition to self-defense, the Danish government says critical reading also helps protect democracy itself: “Protect yourself and our democracy by being critical of what you read and hear. The harder you are to manipulate, the stronger we are.”

    2.  Repetition’s Insidious Power

    Purveyors of misinformation know that simply hearing a lie multiple times makes people more likely to believe it’s true. This psychological phenomenon is called the “illusory truth effect.”

    Manipulators use bot networks and fake profiles to repeat the same narrative across different platforms. So when you see the same so-called fact mentioned in various places, like a comment, a shared post, and a meme, for example, your brain begins to flag it as credible. 

    Media manipulators also use a practice called micro-targeting, meaning tailoring stories to fit the specific values and biases of different groups. By telling us exactly what we already believe and want to hear, they bypass our natural skepticism.

    3. “Trusted Friend” Traps

    This is perhaps the most devious tactic of online misinformation peddlers. A misleading story is far more effective when it comes from someone you know. 

    When a stranger posts something radical, you’re likely to ignore the information or find it suspicious. But when your aunt or a former colleague shares it, you’re more receptive and your guard drops. Foreign actors count on these “ordinary people,” as in non-journalists, to do their heavy lifting. 

    By getting well-meaning users to share fabricated content, agitators cloak their deception in a layer of social trust. Once a story is circulating within a friend group, it becomes much harder to debunk.

    4. Deepfakes

    The Vær Kritisk (Be Critical) guide also highlights the evolving role of technology, specifically Artificial Intelligence. We are past the era of poorly Photoshopped images. With AI, manipulators can now create realistic videos, voices, and photos that depict people and behaviors that never took place in the tangible, non-digital world. 

    These deepfakes are designed to go viral, often showing public figures saying or doing things that spark outrage. In the digital world, seeing is no longer believing.

    How to Stay Critical: The 3-Step Filter

    The good news? The media-consuming public isn’t powerless. The Danish government’s guide suggests a simple three-step approach to protect your digital well-being:

    • Stop: When you encounter a story that triggers a strong reaction, pause. Give yourself time to shift from your emotional response to a logical evaluation of the claims. 
    • Think Twice: Ask yourself: Who, if anyone, benefits if I share this? Does this story contribute to a constructive dialogue or is it just provoking division?
    • Check the Source: Is this from a recognized news outlet with editorial standards or, for example, a little-known source with suspicious or unclear authorship? Check if the story is being reported by other, more reliable sources.

    As these steps suggest, digital manipulation isn’t just a tech problem but a human one. And in online spaces, particularly those that are highly unregulated, the public can’t expect the tech platforms themselves to fact check accurately and thoroughly. 

    Of course, the 3-step method is more of an outline. Carefully checking the news media for accuracy can be a more complicated and intensive effort.

    But by understanding the psychological tricks used to influence us, we can reclaim some level of control over our social feeds and sources. More importantly, knowledge helps reduce the spread of misinformation and helps protect online and offline communities from potential conflicts.  🟦

    AI-assisted Image: Louis Caravella x Gemini.

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  • Is Being Media Savvy Harming Your Mental Wellness?

    Is Being Media Savvy Harming Your Mental Wellness?

    Study shows mixed attitudes toward media and news fatigue

    If you’ve ever felt like your morning scroll through the headlines is more of a chore than a choice, you aren’t alone. A recent Pew Research Center study from the Pew-Knight Initiative reveals that Americans have developed a complicated relationship with the news. While many still consider staying informed a pillar of democracy, the actual act of consuming the news is leaving many of us with news fatigue: exhausted, skeptical, and ready to disconnect.

    Here are some of the more interesting highlights from the study and what they suggest about our digital lives and mental wellness today.

    1. The Civic Responsibility Paradox

    The study found a fascinating tension in how we view the news. On one hand, 80% of Americans believe it is a responsibility to be informed when we vote. 

    On the other hand, when asked what makes a “good member of society,” following the news ranks surprisingly low. It sits well below voting, paying taxes, and volunteering. Only 11% of adults consider following the news “extremely important” to being a good citizen. Essentially, Americans think being informed is a requirement for responsible voting, but not necessarily for being a good neighbor.

    2. The Shift from “Hunters” to “Gatherers”

    How do you get your news? A few years ago, you probably would be more of a “hunter” actively seeking out specific media outlets or programs. In 2019, 60% of Americans said they mostly looked for news.

    Today, that’s changed. It’s an even split: 50% seek news, while 49% say they mostly just “come across” it. In an era of social media algorithms and push notifications, the news has a way of finding us whether we want it or not. This “news finds me” mentality has also led many to believe they can stay informed without any active effort. 

    3. DIY Fact-Checking and Trust Issues

    One of the most telling findings is our confidence—or lack thereof—in others. An overwhelming 94% of Americans believe it’s at least somewhat important to “do your own research” to check the accuracy of a story.

    But here’s the kicker: we trust ourselves far more than others. About 29% of us are “very confident” in our own ability to spot fake news, but only 3% feel that same level of confidence in other people’s abilities. We’ve become a nation of amateur investigators who are suspicious of each other.

    4. The Rise of News Fatigue

    If you feel tired just reading this, you’re in the majority. 52% of U.S. adults express news fatigue saying they are worn out by the sheer volume of news. It’s not just the quantity, either, but the relevance. Nearly half of Americans feel that most of the news they encounter is not relevant to their lives.

    This disconnect and exhaustion is leading to a mass tuning out. The study found that 60% of people have reduced their overall news intake, and two-thirds have walked away from a specific news source entirely. Perhaps most surprisingly, only 9% of people follow the news because they actually enjoy it. For the rest of us, it’s either a grim obligation or a mix of “should” and “must.”

    Takeaways

    This paradoxical thinking might be the result of a temporary, transitional era. We still value the idea of being informed, but the delivery methods and sources are broken for many. We are overwhelmed by the noise, skeptical of the sources, and increasingly isolated in our own “fact-checking” bubbles.

    The challenge moving forward isn’t just finding more news but engaging it without burnout. That could look like restricting news hours, focusing on local reporting that actually impacts your daily life, or acknowledging that doing your own research requires practice and patience. 🟦

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