Privacy Policy
Effective Date: March 26, 2026 Last Updated: March 26, 2026
L3 Media Lab LLC (“we,” “us,” or “our”) operates the CivicHaven website (https://www.civichaven.com) and the CivicHaven web and mobile application (collectively, the “Service”). We are committed to protecting your privacy while providing tools for mental wellness and political resilience.
1. Information We Collect
- Personal Information: Name, email address, and account credentials when you register.
- Chat Data: Text, queries, and interactions you provide to the AI chat assistant. This may include sensitive information regarding your political beliefs, mental state, or emotional well-being.
- Usage Data: IP addresses, browser type, device information, and how you interact with our Service.
- Cookies: We use cookies to enhance user experience and analyze traffic.
2. How We Use Your Information
- To provide and improve the AI chat assistant.
- To personalize your experience and provide wellness resources.
- To monitor and analyze usage trends.
- To communicate with you regarding updates or support.
- Note on AI Training: We may use de-identified chat data to improve our machine learning models.”
3. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Third-party vendors (e.g., cloud hosting, AI infrastructure) who help us operate.
- Legal Requirements: If required by law or to protect the safety of our users or the public.
- Business Transfers: In the event of a merger or sale of L3 Media Lab LLC.
4. California Privacy Rights (CCPA/CPRA)
As a California-based company, we comply with the California Consumer Privacy Act. California residents have the right to:
- Right to Know: Request what personal data we collect.
- Right to Delete: Request the deletion of your personal information.
- Right to Opt-Out: Request that we do not “share” or “sell” your data.
- Right to Non-Discrimination: We will not discriminate against you for exercising these rights.
5. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.
6. Children’s Privacy
CivicHaven is not intended for individuals under the age of 18. We do not knowingly collect data from children.
7. Contact Us
For privacy-related inquiries, contact us at: info@l3medialab.com
Terms of Use
Effective Date: March 26, 2026
These Terms of Use (“Terms”) govern your access to and use of CivicHaven, owned by L3 Media Lab LLC. By using the Service, you agree to these Terms.
1. NOT MEDICAL OR PROFESSIONAL ADVICE
CivicHaven is an AI-powered educational and wellness tool. It is NOT a substitute for professional mental health care, medical advice, diagnosis, or treatment. * If you are experiencing a mental health crisis or thinking about self-harm, please call or text 988 (in the US and Canada) or contact emergency services immediately.
- Never disregard professional advice because of something you read on CivicHaven.
2. AI Content Disclaimer
Our Service uses artificial intelligence to generate responses.
- Accuracy: AI may provide inaccurate, incomplete, or biased information regarding political issues or wellness.
- Nature of AI: Responses are generated algorithmically and do not represent the views of L3 Media Lab LLC.
3. User Conduct
You agree NOT to use CivicHaven to:
- Generate or spread hate speech, violence, or illegal content.
- Harass, abuse, or threaten others.
- Attempt to “jailbreak” or reverse-engineer the AI assistant.
- Impersonate any person or entity.
4. Intellectual Property
- Our Content: All software, design, and branding are the property of L3 Media Lab LLC.
- User Content: You retain ownership of the prompts you enter, but you grant L3 Media Lab LLC a license to use that content to provide and improve the Service.
5. Limitation of Liability
To the maximum extent permitted by law, L3 Media Lab LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to emotional distress or reliance on AI-generated information.
6. Termination
We reserve the right to suspend or terminate your access to the Service at our discretion, without notice, for conduct that violates these Terms.
7. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of Los Angeles, California.
8. Changes to Terms
We may update these Terms from time to time. Your continued use of the Service after changes are posted constitutes acceptance of the new Terms.
9. Contact Information
L3 Media Lab LLC
info@l3medialab.com